P&O My Account

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Stephen
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P&O My Account

Post by Stephen »

Anyone else having trouble inputting their insurance details in their cruise account (formally cruise personaliser).

1. The 'Save' for all passengers doesn't work but I did manage to 'Save' just for me.
2. The same insurance details will not save for Mrs S no matter how many times I log out and back in.

I've tried what they mention below but still no good.
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Last edited by Stephen on 11 Mar 2020, 15:42, edited 1 time in total.

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Ian Perth
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Location: Perth Scotland

Re: P&O My Account

Post by Ian Perth »

Stephen, I had the same problem but this worked for me so give it a try, it might not but give it a try. I’ll try and explain, what I found was that all the available box’s to complete the details on the personaliser need to have something entered so where there was a text box that I didn’t need for my information I used a full stop and moved on. Hope this makes sense.

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Stephen
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Location: Down Souf. The civilised end of the country :)

Re: P&O My Account

Post by Stephen »

Thanks Ian, but there are only three boxes to fill in on the insurance side and I filled them all. I'll double check all other boxes tomorrow. Thanks for the heads up.

Typical P&O, nothing is easy :) :thumbup:

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Topic author
Stephen
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Posts: 10774
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Location: Down Souf. The civilised end of the country :)

Re: P&O My Account

Post by Stephen »

Stupid web site.

Just checked the details expecting to have to try inputting again only to find they're now all showing. :crazy:

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