Upgraded but no eticket

[Ess001]

Hi and happy Christmas. I’ve received a new confirmation document fromP&O showing I’ve been upgraded to a mini suite the my cruise on Friday. However my eticket and luggage labels on the personal user show old cabin number. Is this normal? I am worried I’ll get to terminal and be told it was a mistake.

[Stephen]

Hi Ess001

As your cruise is so close I would give either your travel agent or P&O a call, depending who you booked with.

[david63]

It takes at least 24 hours for the upgrade to show in the Cruise Personaliser.

[Stephen]

Still cutting it fine though, especially if you are intending to travel down the day before.

[Mervyn and Trish]

If all else fails they'll know at check in when you produce your passport.

[Happydays]

One time we booked a guaranteed cabin and didn't get our cabin until we arrived at the terminal at Barbados.
We handed over our passport and everything was on the computer got a nice surprise because we got an upgrade

[Manoverboard]

No problem at all - simply take the upgrade doc with you, not that you will need it.

[david63]

No problem at all - simply take the upgrade doc with you, not that you will need it.

But that does not help with luggage labels - although if I remember correctly there some available in the lounge, or you use the "old" ones and then locate your luggage when on board.

[Manoverboard]

No problem at all - simply take the upgrade doc with you, not that you will need it.

But that does not help with luggage labels - although if I remember correctly there some available in the lounge, or you use the "old" ones and then locate your luggage when on board.

Make DIY cardboard replacement labels ( Selotaped and stapled ) ... we used a highlighter pen as a border for the new Deck colour and a freezer pen for the cabin number .

Failing that use the old labels with a black cross through the Cabin Number and get the Check-In Desk staff to locate and deliver them to the correct cabin, in a worst ' case ' scenario one may have to collect them from Reception once on board.



.

[Ess001]

Thanks everyone. The personaliser took 24 hours to update with the new docs. Am already in Southampton and the hotel let me print them all off. Happy days

[Stephen]

Have a great time