corona virus and P & O actions
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Topic author - Third Officer
- Posts: 125
- Joined: August 2013
corona virus and P & O actions
We were going to book a cruise in May but due to the Corona uncertainties have not yet done so. It would be useful if P& O issued a statement to say that passengers boarding from Southampton or other ports would have temperatures checked as well as signing the usual form to say they don't have a cold. It would also be useful to know the procedure should one or more passengers contact the virus, would all passengers be confined to cabins, and would passengers be given a refund or a free cruise if ship stuck in some foreign port for two weeks.
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- Commodore
- Posts: 15262
- Joined: February 2013
Re: corona virus and P & O actions
I'm not sure if it answers all your questions but P&O have put out some quite extensive information about how they're handling the virus.
https://www.pocruises.com/travel-health ... MhmConCHeo
https://www.pocruises.com/travel-health ... MhmConCHeo
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- First Officer
- Posts: 1832
- Joined: February 2013
- Location: Gower, Swansea
Re: corona virus and P & O actions
I think that statement should now be updated due to the number of new cases in Europe. That was posted on the 18th February.
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- Captain
- Posts: 11273
- Joined: January 2013
Re: corona virus and P & O actions
I'm not sure that this statement and any future statements will alay passengers fears that if one passenger tests positive the rest know they will be quarantined.Mervyn and Trish wrote: ↑26 Feb 2020, 17:35I'm not sure if it answers all your questions but P&O have put out some quite extensive information about how they're handling the virus.
https://www.pocruises.com/travel-health ... MhmConCHeo
Nice of the Cruise lines to keep passengers informed but in reality the message cruise lines are not releasing is the one that reads...."we must stay afloat irrespective of the cost to passengers".
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- Senior First Officer
- Posts: 3364
- Joined: January 2013
- Location: Gower Peninsula, South Wales
Re: corona virus and P & O actions
Onelife wrote: ↑26 Feb 2020, 19:09I'm not sure that this statement and any future statements will alay passengers fears that if one passenger tests positive the rest know they will be quarantined.Mervyn and Trish wrote: ↑26 Feb 2020, 17:35I'm not sure if it answers all your questions but P&O have put out some quite extensive information about how they're handling the virus.
https://www.pocruises.com/travel-health ... MhmConCHeo
Nice of the Cruise lines to keep passengers informed but in reality the message cruise lines are not releasing is the one that reads...."we must stay afloat irrespective of the cost to passengers".
Gill
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- Deputy Captain
- Posts: 8946
- Joined: January 2013
- Location: Huddersfield
Re: corona virus and P & O actions
Keefy, I think that a lot of businesses will be trying to stay afloat during this crisis, and they will all be trying not to haemorrhage too much money, and customers are their only or main source of revenue.
John
Trainee Pensioner since 2000
Trainee Pensioner since 2000
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- Ex Team Member
- Posts: 13014
- Joined: January 2013
- Location: Dorset
Re: corona virus and P & O actions
Some answers and more related questions in the other Coronavirus Topic ...
Keep smiling, it's good for your well being
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- Captain
- Posts: 11273
- Joined: January 2013
Re: corona virus and P & O actions
Indeed John, but most business employees won't be confined to a space no bigger than a couple of indoor football pitches for a couple of weeks.
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- Commodore
- Posts: 15262
- Joined: February 2013
Re: corona virus and P & O actions
I really think we have to bear with the cruise companies. They cannot predict what the situation will be in 3 months, 6 months or a year. Even the health professionals can't do that. So inconvenient as it is, if they do cancel cruises or ports it won't be until much closer to sailing time. If we choose to cancel, which I can understand some people wish to do, we have to accept the usual T's and C's. If a cruise goes ahead without us, which on current information most will, we can't expect the companies to generously finance our decision.
So far one ship and one hotel in the whole world have been quarantined in what I appreciate would be trying circumstances. But that's a very small chance at present. You could just as likely be trapped in a B&B in Blackpool! Or in your own home. So we're not cancelling anything unless or until there is much more information about specific risks on our itineraries. That applies to both cruise and other holidays.
So far one ship and one hotel in the whole world have been quarantined in what I appreciate would be trying circumstances. But that's a very small chance at present. You could just as likely be trapped in a B&B in Blackpool! Or in your own home. So we're not cancelling anything unless or until there is much more information about specific risks on our itineraries. That applies to both cruise and other holidays.
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- First Officer
- Posts: 1857
- Joined: January 2013
- Location: Hampshire
Re: corona virus and P & O actions
We are due to go from Southampton on 10th April to France and Spain - Saga, not P&O. We will just wait and see what happens - it's another 6 weeks so who knows what the situation will be by then.
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- Senior First Officer
- Posts: 2406
- Joined: January 2013
- Location: South Wales
Re: corona virus and P & O actions
I’ve got a cruise Whitsun week with the family to Guernsey, Vigo, Lisbon and Oporto - all paid for - really hope the situation will be clearer by then. I also have one booked for July on Iona which will need to be paid for in April I think so I’ll wait and see what P&O decide to do - I’m not cancelling yet.
Janis
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- Cadet
- Posts: 57
- Joined: June 2016
Re: corona virus and P & O actions
I agree with your viewpoint Mervyn.
It is also important to keep this is proportion. There maybe a great many disappointments ahead but it is something we have to accept.
It is also important to keep this is proportion. There maybe a great many disappointments ahead but it is something we have to accept.
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- First Officer
- Posts: 1832
- Joined: February 2013
- Location: Gower, Swansea
Re: corona virus and P & O actions
Just had this through.
At P&O Cruises we take your wellbeing very seriously. And although the risk to our guests and crew is low, we recognise the ongoing coronavirus (COVID-19) situation is potentially unsettling. Rest assured that across the company, our experts are working collaboratively with the World Health Organization (WHO) and Public Health England (PHE) to ensure you can still enjoy the holiday you deserve.
Sailing can provide the flexibility to adapt to new situations
We are closely monitoring the situation and are able to react quickly to any arising challenges. We have, for example, recently made some changes to Arcadia’s World Cruise itinerary to avoid Asia and minimise any risks for our guests and crew. This level of agility is an example of how well we are positioned to deliver the holiday you’ve been looking forward to.
Protecting guests and crew
All of our ships have a Medical Centre on board and we have a whole team of medical experts ashore. These teams are closely following latest advice from the U.S Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), Public Health England (PHE) and UK’s Foreign and Commonwealth Office (FCO) to put special control measures into effect across the P&O Cruises fleet
For everyone’s safety, we will be conducting pre-boarding screenings for all guests, crew and visitors in all ports of embarkation. Further medical evaluation will be carried out if necessary. Please note: as part of these measures, guests and crew who have travelled from or through mainland China, Hong Kong and Macau within 14 days of embarkation will not be permitted to board our ships.
Following advice, we are also applying a further precautionary measure at this time; anyone who has travelled through or from some of the currently identified higher risk locations (please see our latest Health Advisory for current list) within 14 days of embarkation will undergo an enhanced pre-boarding screening to assess whether they should be permitted to board.
Individuals who, within 14 days of embarkation, have had close contact with anyone suspected or diagnosed as having coronavirus (COVID-19), or who are currently subject to health monitoring for possible exposure to coronavirus (COVID-19), will not be permitted to board our ships.
All guests and crew visiting our on-board Medical Centres with symptoms of any respiratory illness will be risk-assessed for coronavirus (COVID-19) and action will be taken as necessary.
Working with the relevant public health authorities, environmental disinfection on board will be performed in line with the highest level of hygiene.
We’re a trusted British brand
As a hugely experienced and trusted British brand, we’re well placed to give you a fantastic experience ashore and on board. The vast majority of our holidays feature full days in port, and many cruises also include evenings or overnights in port which enable you to explore the local surroundings. On many of our adventures you can sail roundtrip from our home port of Southampton for added peace of mind.
All of these measures, combined with our ongoing vigilance, make us confident that you can have complete peace of mind when holidaying with P&O Cruises.
At P&O Cruises we take your wellbeing very seriously. And although the risk to our guests and crew is low, we recognise the ongoing coronavirus (COVID-19) situation is potentially unsettling. Rest assured that across the company, our experts are working collaboratively with the World Health Organization (WHO) and Public Health England (PHE) to ensure you can still enjoy the holiday you deserve.
Sailing can provide the flexibility to adapt to new situations
We are closely monitoring the situation and are able to react quickly to any arising challenges. We have, for example, recently made some changes to Arcadia’s World Cruise itinerary to avoid Asia and minimise any risks for our guests and crew. This level of agility is an example of how well we are positioned to deliver the holiday you’ve been looking forward to.
Protecting guests and crew
All of our ships have a Medical Centre on board and we have a whole team of medical experts ashore. These teams are closely following latest advice from the U.S Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO), Public Health England (PHE) and UK’s Foreign and Commonwealth Office (FCO) to put special control measures into effect across the P&O Cruises fleet
For everyone’s safety, we will be conducting pre-boarding screenings for all guests, crew and visitors in all ports of embarkation. Further medical evaluation will be carried out if necessary. Please note: as part of these measures, guests and crew who have travelled from or through mainland China, Hong Kong and Macau within 14 days of embarkation will not be permitted to board our ships.
Following advice, we are also applying a further precautionary measure at this time; anyone who has travelled through or from some of the currently identified higher risk locations (please see our latest Health Advisory for current list) within 14 days of embarkation will undergo an enhanced pre-boarding screening to assess whether they should be permitted to board.
Individuals who, within 14 days of embarkation, have had close contact with anyone suspected or diagnosed as having coronavirus (COVID-19), or who are currently subject to health monitoring for possible exposure to coronavirus (COVID-19), will not be permitted to board our ships.
All guests and crew visiting our on-board Medical Centres with symptoms of any respiratory illness will be risk-assessed for coronavirus (COVID-19) and action will be taken as necessary.
Working with the relevant public health authorities, environmental disinfection on board will be performed in line with the highest level of hygiene.
We’re a trusted British brand
As a hugely experienced and trusted British brand, we’re well placed to give you a fantastic experience ashore and on board. The vast majority of our holidays feature full days in port, and many cruises also include evenings or overnights in port which enable you to explore the local surroundings. On many of our adventures you can sail roundtrip from our home port of Southampton for added peace of mind.
All of these measures, combined with our ongoing vigilance, make us confident that you can have complete peace of mind when holidaying with P&O Cruises.
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- Commodore
- Posts: 15925
- Joined: January 2013
- Location: Down Souf. The civilised end of the country :)
Re: corona virus and P & O actions
This made me smile
Coronavirus: Can my pet get it, and other questions https://www.bbc.co.uk/news/world-asia-china-51176409
Coronavirus: Can my pet get it, and other questions https://www.bbc.co.uk/news/world-asia-china-51176409
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- Ex Team Member
- Posts: 6520
- Joined: January 2013
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- Senior First Officer
- Posts: 2406
- Joined: January 2013
- Location: South Wales
Re: corona virus and P & O actions
I’ve had two emails from P&O this afternoon relating to my Whitsun and July cruises but curiously not the Christmas cruise - are they thinking or may be hoping like me that it will all be over or contained or a cure produced by then - let’s hope so
Janis
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- First Officer
- Posts: 1963
- Joined: January 2013
Re: corona virus and P & O actions
We have had a notification for our Christmas cruise (J120) on Arcadia for December 2021 so we will be well prepared.Jan Rosser wrote: ↑27 Feb 2020, 17:37I’ve had two emails from P&O this afternoon relating to my Whitsun and July cruises but curiously not the Christmas cruise - are they thinking or may be hoping like me that it will all be over or contained or a cure produced by then - let’s hope so
Maureen
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- First Officer
- Posts: 1832
- Joined: February 2013
- Location: Gower, Swansea
Re: corona virus and P & O actions
I had one for a cruise booked for August 21.
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- First Officer
- Posts: 1832
- Joined: February 2013
- Location: Gower, Swansea
Re: corona virus and P & O actions
Just checked,I have NOT received one for Oct 20 cruise on Arcadia to Norway.
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- Cadet
- Posts: 38
- Joined: July 2019
Re: corona virus and P & O actions
Got one for 1 P&O cruise (But it went to spam)
Nothing for 2nd P&O (Jan 21)
Nothing heard from Princess re May cruise
Nothing for 2nd P&O (Jan 21)
Nothing heard from Princess re May cruise
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- Senior First Officer
- Posts: 2406
- Joined: January 2013
- Location: South Wales
Re: corona virus and P & O actions
I have a cruise booked for August 2021 but not heard anything about that either - oh well I’m sure they will communicate when they want the balance
Janis
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- Senior First Officer
- Posts: 3364
- Joined: January 2013
- Location: Gower Peninsula, South Wales
Re: corona virus and P & O actions
I had one about half an hour ago, for our weekend in July.
Of great concern our son is coming especially for the weekender - we’re taking the whole family for Tony’s 70th - and he lives in Malaysia! Just hope he’s allowed to board!
Of great concern our son is coming especially for the weekender - we’re taking the whole family for Tony’s 70th - and he lives in Malaysia! Just hope he’s allowed to board!
Gill