p&o 0verbooking

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poole boy
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p&o 0verbooking

#1

Post by poole boy »

noticed in the papers yesterday that p&0 have over booked there cruises on Britannia and are currently contacting customers offering money back or 125% to switch to another cruise at a later date I do not think this reflects well on p&o and is probably the reason when we booked our cruise it said tickets would be ready 5 weeks before sailing it has now changed to 3 weeks before sailing.
good luck to p&o trying to change our cruise date as its my wife's birthday on the cruise date we have booked :wave:

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david63
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Re: p&o 0verbooking

#2

Post by david63 »

I suspect that P&O, and possibly other cruise lines, pre-empted the easing of lockdown and have now come unstuck.

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towny44
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Re: p&o 0verbooking

#3

Post by towny44 »

david63 wrote: 20 Jun 2021, 09:47
I suspect that P&O, and possibly other cruise lines, pre-empted the easing of lockdown and have now come unstuck.
Lots of discussion about this on CC and P&O were only following govt advice about capacity limitations, and the 4 week delay in lockdown ending means that although they are still running under full capacity, they are now slightly above the end of May maximum of 1000 passengers max.
John

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Stephen
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Re: p&o 0verbooking

#4

Post by Stephen »

Not sure how a cruise line manages to over book, unless it’s the saver bookings that have been over booked where your cabin is allocated on arrival. I don’t know.

Just read you post John which makes more sense. Still not a good outcome though for those passengers affected and for cruise lines reputations .
Last edited by Stephen on 20 Jun 2021, 11:20, edited 2 times in total.

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Kendhni
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Re: p&o 0verbooking

#5

Post by Kendhni »

poole boy wrote: 20 Jun 2021, 09:26
noticed in the papers yesterday that p&0 have over booked there cruises on Britannia and are currently contacting customers offering money back or 125% to switch to another cruise at a later date I do not think this reflects well on p&o and is probably the reason when we booked our cruise it said tickets would be ready 5 weeks before sailing it has now changed to 3 weeks before sailing.
good luck to p&o trying to change our cruise date as its my wife's birthday on the cruise date we have booked :wave:
I have heard similar stories from other lines as well - it seems it is down to a maximum capacity being forced on the cruise lines.


Bensham33
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Re: p&o 0verbooking

#6

Post by Bensham33 »

Warners are having to do the same. It's all down to the lockdown being extended.
Up the Palace


Whynd1
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Re: p&o 0verbooking

#7

Post by Whynd1 »

Yes we knew Warners had overbooked. They are in the process of contacting guests and cancelling.

Lindsey

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