New P&O website

Topics relating to P&O
User avatar

Topic author
oldpoer
Cadet
Cadet
Posts: 74
Joined: January 2013

New P&O website

Post by oldpoer » 17 Apr 2019, 16:06

anybody worked it out yet why they changed it for better or worse???


anniec
Senior Second Officer
Senior Second Officer
Posts: 506
Joined: December 2014

Re: New P&O website

Post by anniec » 17 Apr 2019, 16:20

Because they can and have nothing better to do?

They have done the same to the Cunard website. I'm easily beaten and have resorted to checking prices etc. on Iglu.

My email to Cunard got the usual unsatisfactory response, but the gist was that the website was just about the finished article, and we were stuck with it. Perhaps an email to P&O may elicit a more helpful response?

User avatar

Mervyn and Trish
Deputy Captain
Deputy Captain
Posts: 9800
Joined: February 2013

Re: New P&O website

Post by Mervyn and Trish » 17 Apr 2019, 17:16

Seems to be the way IT departments keep themselves in work. If the website works, change it.

I seem to recall that every time P&O changes theirs there's an outcry. But they never learn.

User avatar

david63
Site Admin
Site Admin
Posts: 5919
Joined: January 2012
Location: Lancashire

Re: New P&O website

Post by david63 » 17 Apr 2019, 18:47

Much as I may criticise P&O IT department we no not the reasoning behind the change. There are quite often technical reasons, that we are unaware of, as to why a web site has to change.

With this change it is, I believe, now the same as Cunard (I don't use use Cunard so cannot confirm one way or the other) which would suggest that Carnival are consolidating their resources and only having one basic site to maintain as opposed to two. It is possible that other Carnival brands will follow suit.

User avatar

towny44
Senior First Officer
Senior First Officer
Posts: 4675
Joined: January 2013
Location: Huddersfield

Re: New P&O website

Post by towny44 » 17 Apr 2019, 19:07

I find that it works reasonably on my laptop, but many of the features don't work well on my tablet, however it has too many bugs that should have been sorted in beta testing, the main one is having to repeat the login process for no apparent reason.
John

Trainee Pensioner since 2000

User avatar

Kendhni
Senior First Officer
Senior First Officer
Posts: 3626
Joined: January 2013

Re: New P&O website

Post by Kendhni » 18 Apr 2019, 05:37

I think it looks smashing. It looks like a responsive mobile first design - I am not a great fan of that design pattern but P&O have made it work well. Have only flicked at a couple of screens and have seen a couple of problems, but nothing serious.

towny, the issue with your tablet may be the browser rather than the site (I get that a lot on my old Blackberry, but my Nexus is fine). What tablet is it? If the default browser does not work well then try installing Chrome and see if that is better.


RAwllE-12
Able Seaman
Able Seaman
Posts: 5
Joined: September 2017

Re: New P&O website

Post by RAwllE-12 » 18 Apr 2019, 07:42

If you check the deck plans, for example, it shows that the Azura has an Andersons plus a bar that is not on there this is just two of the many mistakes that are being high lighted on P.O facebook site

User avatar

Mervyn and Trish
Deputy Captain
Deputy Captain
Posts: 9800
Joined: February 2013

Re: New P&O website

Post by Mervyn and Trish » 18 Apr 2019, 07:50

RAwllE-12 wrote:
18 Apr 2019, 07:42
If you check the deck plans, for example, it shows that the Azura has an Andersons plus a bar that is not on there this is just two of the many mistakes that are being high lighted on P.O facebook site
Whatever the technical reasons behind the change there's no excuse really for that sort of mistake. That's not technical it's editorial and there should be enough people at Carnival and / or P&O who know what the ships looks like to have spotted that prior to releasing it to the public.

User avatar

barney
Senior First Officer
Senior First Officer
Posts: 3027
Joined: March 2013
Location: Instow Devon

Re: New P&O website

Post by barney » 18 Apr 2019, 10:26

It looks like the TUI/first choice website format

it's easily usuable but as others have said, there are mistakes in it.


CaroleF
First Officer
First Officer
Posts: 1321
Joined: January 2013
Location: Hampshire

Re: New P&O website

Post by CaroleF » 18 Apr 2019, 10:29

I went and had a look, with a bit of fear and trepidation after someone had said they couldn't log in to their My Cruises section. However, much to my amazement my password worked - more amazing that I remembered it - and yes all the cruises were there. One thing I found is that they don't make it easy to discover information - for example I wanted to check what the theme nights, if any, are going to be on our forthcoming week's cruise on Arcadia. I went to the help section and typed in Theme Nights but no, nothing there, just gave me the two types of dress code. Talking of which I read that Smart Dress Shorts (is there such a thing?) are now allowed on Casual nights - anyone else come across that? I'd more or less got used to the old website and now they change it. Haven't tried searching for a cruise yet!

Carole

User avatar

Mervyn and Trish
Deputy Captain
Deputy Captain
Posts: 9800
Joined: February 2013

Re: New P&O website

Post by Mervyn and Trish » 18 Apr 2019, 10:39

I've had no problem getting around and searching etc. But it is the mistakes, such as bars listed which don't exist on Azura (I think they've confused her with Aurora - both start and end with A!) which are irritating.

They also now have what they call "interactive" deck plans. I was naively expecting you might be able to click on, for example a bar, on the plan, and get pictures and information about it. Seemingly not.

User avatar

Stephen
Deputy Captain
Deputy Captain
Posts: 9893
Joined: January 2013
Location: Down Souf. The civilised end of the country :)

Re: New P&O website

Post by Stephen » 18 Apr 2019, 10:53

I wonder how long it will take the web bods to fix it.

Don't hold your breath.

User avatar

Mervyn and Trish
Deputy Captain
Deputy Captain
Posts: 9800
Joined: February 2013

Re: New P&O website

Post by Mervyn and Trish » 18 Apr 2019, 11:15

We're on Azura soon. I might just ask at reception if they can direct me to Andersons. Innocently mention I saw it on the website and it's my favourite bar!

User avatar

towny44
Senior First Officer
Senior First Officer
Posts: 4675
Joined: January 2013
Location: Huddersfield

Re: New P&O website

Post by towny44 » 18 Apr 2019, 11:18

Kendhni wrote:
18 Apr 2019, 05:37
I think it looks smashing. It looks like a responsive mobile first design - I am not a great fan of that design pattern but P&O have made it work well. Have only flicked at a couple of screens and have seen a couple of problems, but nothing serious.

towny, the issue with your tablet may be the browser rather than the site (I get that a lot on my old Blackberry, but my Nexus is fine). What tablet is it? If the default browser does not work well then try installing Chrome and see if that is better.
Its an Asus and I always use chrome.
John

Trainee Pensioner since 2000


RAwllE-12
Able Seaman
Able Seaman
Posts: 5
Joined: September 2017

Re: New P&O website

Post by RAwllE-12 » 18 Apr 2019, 18:28

We on the Azura in September, if you do locate the Andersons Bar, will you be so kind and let me know and I promise I will not tell anybody so that I can have it all to myself and enjoy those canapes

User avatar

Mervyn and Trish
Deputy Captain
Deputy Captain
Posts: 9800
Joined: February 2013

Re: New P&O website

Post by Mervyn and Trish » 18 Apr 2019, 19:15

RAwllE-12 wrote:
18 Apr 2019, 18:28
We on the Azura in September, if you do locate the Andersons Bar, will you be so kind and let me know and I promise I will not tell anybody so that I can have it all to myself and enjoy those canapes
I'll even leave a drink behind the bar for you. :thumbup:

User avatar

Kendhni
Senior First Officer
Senior First Officer
Posts: 3626
Joined: January 2013

Re: New P&O website

Post by Kendhni » 19 Apr 2019, 05:14

towny44 wrote:
18 Apr 2019, 11:18
Kendhni wrote:
18 Apr 2019, 05:37
I think it looks smashing. It looks like a responsive mobile first design - I am not a great fan of that design pattern but P&O have made it work well. Have only flicked at a couple of screens and have seen a couple of problems, but nothing serious.

towny, the issue with your tablet may be the browser rather than the site (I get that a lot on my old Blackberry, but my Nexus is fine). What tablet is it? If the default browser does not work well then try installing Chrome and see if that is better.
Its an Asus and I always use chrome.
Hmm, can you give me an example of where it is going wrong for you and I can try it out on my tablets?
What OS are you on?

User avatar

david63
Site Admin
Site Admin
Posts: 5919
Joined: January 2012
Location: Lancashire

Re: New P&O website

Post by david63 » 19 Apr 2019, 08:44

I would add that there are quite a lot of documented problems with various versions of Chrome

User avatar

Mervyn and Trish
Deputy Captain
Deputy Captain
Posts: 9800
Joined: February 2013

Re: New P&O website

Post by Mervyn and Trish » 19 Apr 2019, 14:25

Having seen all the negative comments I've now had a better look at both the P&O and Cunard websites.

Yes things have moved, but I've found the site easy to navigate and found all the bits I want. I found it easier to do a mock booking to get some more detailed prices than on the old site. Once you work it out you don't have to put in pretend passengers' details to do it any more. And cabins selection is better. The default seems to be Saver witg no choice, but if you opt for Select and to choose your own cabin, rather than being offered a selection of some that are available, which on the old site was never a complete list, you can choose deck and location along the length of the ship and then get a section of deck-plan showing all the cabins marked as booked or available. Much better.

Also, in relation to the problem with some browsers, I could never log in to my account using Edge, the standard Windows 10 browser, and had to remember to use a different one. That problem is now solved, which is a plus for me.

The frustration remains the editorial errors, such as non-existent bars, but we can't blame the techies for that. And it's not confined to the P&O site. I just did a test booking on Cunard and found a trip to Northern Europe, including a call at Ijmuiden (for Amsterdam). The itinerary map shows that to be located somewhere off the west coast of southern Africa. No wonder there have been delays with the transfers!

So despite initial scepticism I think with further study it's actually an improvement. Maybe the concerns are with the loss of something familiar, even if was itself flawed.

I'm certainly amused by the OTT Facebook comments from people who say they'll never book P&O again because they don't like the website. For me the choices are more about itinerary, ship and price!

User avatar

david63
Site Admin
Site Admin
Posts: 5919
Joined: January 2012
Location: Lancashire

Re: New P&O website

Post by david63 » 19 Apr 2019, 15:08

Mervyn and Trish wrote:
19 Apr 2019, 14:25
people who say they'll never book P&O again because they don't like the website
Good that leaves more choice, and lower fares, for the rest of us :wave: :wave:

I have not completed a booking but up to the payment stage it is much better than the "old" system.

Not sure if it would come later in the process but I did not see an option for the Auto upgrade, but then again there was no option for OBC, bed configuration and dining option - although the last two can, or at least could, be done via the Cruise Personaliser

User avatar

Mervyn and Trish
Deputy Captain
Deputy Captain
Posts: 9800
Joined: February 2013

Re: New P&O website

Post by Mervyn and Trish » 19 Apr 2019, 19:16

I suspect those options come after entering passenger details. I only went as far as choosing cabin.

User avatar

david63
Site Admin
Site Admin
Posts: 5919
Joined: January 2012
Location: Lancashire

Re: New P&O website

Post by david63 » 19 Apr 2019, 21:06

I entered passenger details and then it wanted me to pay - so I "jumped ship"!

Possibly once you have entered payment details you get those options

User avatar

Kendhni
Senior First Officer
Senior First Officer
Posts: 3626
Joined: January 2013

Re: New P&O website

Post by Kendhni » 20 Apr 2019, 06:41

Mervyn and Trish wrote:
19 Apr 2019, 14:25
I'm certainly amused by the OTT Facebook comments from people who say they'll never book P&O again because they don't like the website. For me the choices are more about itinerary, ship and price!
Seriously are some people so divorced from reality that that is what they are saying - they are pathetic, and probably not the sort of people I would want to meet on a cruise.

User avatar

Stephen
Deputy Captain
Deputy Captain
Posts: 9893
Joined: January 2013
Location: Down Souf. The civilised end of the country :)

Re: New P&O website

Post by Stephen » 20 Apr 2019, 08:00

Just had a look and went through as far as choosing a cabin. Didn't take long to get the hang of it. All good as far as I can see. I particularly like the way it tells you all the various perk option you can choose from.

We only ever use the site to get a price and choose a cabin anyway, then book through our travel company who always give us a slightly better deal on the cabin price and more OBC.
Last edited by Stephen on 20 Apr 2019, 08:01, edited 1 time in total.

User avatar

Meg 50
First Officer
First Officer
Posts: 1931
Joined: January 2013
Location: sarf London

Re: New P&O website

Post by Meg 50 » 20 Apr 2019, 11:18

I still can't log in properly. It did let me check my options - to make sure I was still on the right mailing lists - but when I wen t to check my past cruises - it told me I hadn't entered the right numbers. - went back to my details, added my URN - it spat it out telling me my postcode was wrong. It wasn't - so re-entered with spaces, without spaces, making the zero an 'o' - all sorts - but it would only accept without the URN - so that bit still doesn't work - (It didn't on the previous site either!)
Meg
x

User avatar

Stephen
Deputy Captain
Deputy Captain
Posts: 9893
Joined: January 2013
Location: Down Souf. The civilised end of the country :)

Re: New P&O website

Post by Stephen » 20 Apr 2019, 12:04

Just logged into the site after having to reset my password (forget it). I notice in the Portunus points summary it shows 0 nights for us in the last three years even though we have done at least one cruise each year for the last three years, and clearly shows this in the cruise history list above.

User avatar

towny44
Senior First Officer
Senior First Officer
Posts: 4675
Joined: January 2013
Location: Huddersfield

Re: New P&O website

Post by towny44 » 20 Apr 2019, 12:09

Stephen wrote:
20 Apr 2019, 12:04
Just logged into the site after having to reset my password (forget it). I notice in the Portunus points summary it shows 0 nights for us in the last three years even though we have done at least one cruise each year for the last three years, and clearly shows this in the cruise history list above.
I suspect it only shows these if you are in Caribbean tier, which then dictates whether you have enough nights for Baltic or Ligurian level.
John

Trainee Pensioner since 2000

User avatar

Mervyn and Trish
Deputy Captain
Deputy Captain
Posts: 9800
Joined: February 2013

Re: New P&O website

Post by Mervyn and Trish » 20 Apr 2019, 16:45

towny44 wrote:
20 Apr 2019, 12:09
Stephen wrote:
20 Apr 2019, 12:04
Just logged into the site after having to reset my password (forget it). I notice in the Portunus points summary it shows 0 nights for us in the last three years even though we have done at least one cruise each year for the last three years, and clearly shows this in the cruise history list above.
I suspect it only shows these if you are in Caribbean tier, which then dictates whether you have enough nights for Baltic or Ligurian level.
Yes it shows mine. And we don't!


CaroleF
First Officer
First Officer
Posts: 1321
Joined: January 2013
Location: Hampshire

Re: New P&O website

Post by CaroleF » 28 Apr 2019, 12:31

I've just been looking at the website about our forthcoming cruise on Arcadia - J905. Firstly, the pricing seems very odd. It seems you can book an outside or sea view cabin whatever they call it now, for less than an inside cabin - think it depends on if you're willing to book saver rather than select. It also seems that you can book a balcony for the same price as a Sea View, again depending on Select or Saver. All seems rather odd when you look at the initial prices.
I then looked at the itinerary. On the old website it went from day to day and you could click on for the typical excursions for each day, now it seems just a mess to me. It doesn't seem to give as much information as the old one. I also looked at the part which tells you about Arcadia. It mentions The Crow's Nest and then says....For a little more... That seems to indicate that you have to pay to go there or perhaps I'm being thick! I know you don't have to pay to go to any of the Crow's Nests on the various ships but to someone who's not been on P&O before it might make them think they have to pay, particularly as it's alongside the Ocean Grill and Sindhu which you do have to pay for. I can't see any improvement at the moment from the old site.

Carole

User avatar

Stephen
Deputy Captain
Deputy Captain
Posts: 9893
Joined: January 2013
Location: Down Souf. The civilised end of the country :)

Re: New P&O website

Post by Stephen » 28 Apr 2019, 16:43

If it ain't broke don't fix it.

User avatar

Kenmo1
First Officer
First Officer
Posts: 1725
Joined: January 2013

Re: New P&O website

Post by Kenmo1 » 28 Apr 2019, 18:30

Stephen wrote:
28 Apr 2019, 16:43
If it ain't broke don't fix it.

I'm really struggling with the new site. I had trouble getting into My Account so re-registered and it eventually worked and our points and list of cruises came up. I did eventually manage to re-save the 4 cruises we currently have booked as I'm a sucker for checking whether the price has gone up or down but even that is proving difficult. The only good thing that worked instantly was the Already Booked section so I was able to fill in the cruise personaliser for the cruise in July as the passport numbers showing were the old ones and the travel insurance showing was the old company. All I can say is thank goodness we are not looking for another cruise at the moment because I don't think I would use the system as it is at present. Give me a human being to talk to.

Maureen

User avatar

Mervyn and Trish
Deputy Captain
Deputy Captain
Posts: 9800
Joined: February 2013

Re: New P&O website

Post by Mervyn and Trish » 28 Apr 2019, 21:30

Stephen wrote:
28 Apr 2019, 16:43
If it ain't broke don't fix it.
Trouble is I think it was broken! I had repeated problems with both the P&O and Cunard sites when we had to do all that stuff to confirm our accounts re the new data protection regs. So far I've had no problems with the new ones, other than the editorial inaccuracies, which seem to be getting fixed.

User avatar

david63
Site Admin
Site Admin
Posts: 5919
Joined: January 2012
Location: Lancashire

Re: New P&O website

Post by david63 » 28 Apr 2019, 21:43

I feel that I must be looking at a totally different site than most others, not only on here but on other boards and on Facecloth, as I actually find it better and easier than the old site. OK I might not like some of the colours and other minor things but overall I prefer it.

User avatar

Mervyn and Trish
Deputy Captain
Deputy Captain
Posts: 9800
Joined: February 2013

Re: New P&O website

Post by Mervyn and Trish » 28 Apr 2019, 22:46

david63 wrote:
28 Apr 2019, 21:43
I feel that I must be looking at a totally different site than most others, not only on here but on other boards and on Facecloth, as I actually find it better and easier than the old site. OK I might not like some of the colours and other minor things but overall I prefer it.
Yes me too once I've looked at it properly and had a tinker.

I think what we're witnessing is fear of the unfamiliar. Happens all the time. Especially among cruisers.

Remember all the "she's not like Canberra" when Oriana was launched? No she's not. She has all ensuite cabins for one thing. And now we're mourning the loss of the ship so many hated 24 years ago!
Last edited by Mervyn and Trish on 28 Apr 2019, 22:48, edited 1 time in total.

User avatar

Stephen
Deputy Captain
Deputy Captain
Posts: 9893
Joined: January 2013
Location: Down Souf. The civilised end of the country :)

Re: New P&O website

Post by Stephen » 29 Apr 2019, 07:51

Mervyn and Trish wrote:
28 Apr 2019, 21:30
Stephen wrote:
28 Apr 2019, 16:43
If it ain't broke don't fix it.
Trouble is I think it was broken! I had repeated problems with both the P&O and Cunard sites when we had to do all that stuff to confirm our accounts re the new data protection regs. So far I've had no problems with the new ones, other than the editorial inaccuracies, which seem to be getting fixed.

I find the new site fine, but at the same time never had any problems with the old one apart from time to time it didn't like the iPad and wouldn't open deck plans when trying to look at cabin positions on the booking page.

User avatar

Stephen
Deputy Captain
Deputy Captain
Posts: 9893
Joined: January 2013
Location: Down Souf. The civilised end of the country :)

Re: New P&O website

Post by Stephen » 29 Apr 2019, 12:31

I take back all I said about the new web site. It's sh*t compared with the old one. Just been looking at a possible back to back with our August cruise. Cabin lists don't show, text missing from choosing select or saver, map itinerary not fully showing and all too busy in general for my liking. Mind you I was using the iPad when looking.

User avatar

GillD46
Senior First Officer
Senior First Officer
Posts: 3087
Joined: January 2013
Location: Gower Peninsula, South Wales

Re: New P&O website

Post by GillD46 » 29 Apr 2019, 12:43

It’s dreadful!
Gill

User avatar

Stephen
Deputy Captain
Deputy Captain
Posts: 9893
Joined: January 2013
Location: Down Souf. The civilised end of the country :)

Re: New P&O website

Post by Stephen » 29 Apr 2019, 12:50

Just had a go on my main PC, and no better.

Cr*P


anniec
Senior Second Officer
Senior Second Officer
Posts: 506
Joined: December 2014

Re: New P&O website

Post by anniec » 29 Apr 2019, 13:44

Mervyn and Trish wrote:
28 Apr 2019, 22:46
david63 wrote:
28 Apr 2019, 21:43
I feel that I must be looking at a totally different site than most others, not only on here but on other boards and on Facecloth, as I actually find it better and easier than the old site. OK I might not like some of the colours and other minor things but overall I prefer it.
Yes me too once I've looked at it properly and had a tinker.

I think what we're witnessing is fear of the unfamiliar. Happens all the time. Especially among cruisers.

Remember all the "she's not like Canberra" when Oriana was launched? No she's not. She has all ensuite cabins for one thing. And now we're mourning the loss of the ship so many hated 24 years ago!
Can either of you tell me how to check the price of a C deck balcony without making a dummy booking, please? That's all I ever do on P&O's site, and I can't find a way of doing it quickly now.

User avatar

Manoverboard
Deputy Captain
Deputy Captain
Posts: 7556
Joined: January 2013
Location: Dorset

Re: New P&O website

Post by Manoverboard » 29 Apr 2019, 14:03

Phone a reputable TA ?


anniec
Senior Second Officer
Senior Second Officer
Posts: 506
Joined: December 2014

Re: New P&O website

Post by anniec » 29 Apr 2019, 14:25

Manoverboard wrote:
29 Apr 2019, 14:03
Phone a reputable TA ?
Sorry, should have been clearer - I check prices regularly on cruises I'm interested in, and know I can check t/a sites online (doubt they want me ringing them on a daily basis...), but surely the most basic function of a cruise company/hotel/department store/whoever wants to flog me something website, is to show what is available, the different categories, and the prices, and to make them so easily accessible that anyone can do it. And I can't find a simple way of doing that most basic requirement on P&O's website.

To enlarge yet further, I want the 'base' price, ie P&O's undiscounted price; most online t/a's show a small discount, which makes it impossible to work this out.

User avatar

Stephen
Deputy Captain
Deputy Captain
Posts: 9893
Joined: January 2013
Location: Down Souf. The civilised end of the country :)

Re: New P&O website

Post by Stephen » 29 Apr 2019, 14:37

Manoverboard wrote:
29 Apr 2019, 14:03
Phone a reputable TA ?
Agree.

But it's nice to see what the cabin availability is first instead of listening to the travel agent rolling out numbers, then having to cross check with the deck plans in the brochure, which now requires the eyes of an eagle or a magnifying glass of such strength NASA would be proud of.

User avatar

GillD46
Senior First Officer
Senior First Officer
Posts: 3087
Joined: January 2013
Location: Gower Peninsula, South Wales

Re: New P&O website

Post by GillD46 » 29 Apr 2019, 14:47

It’s definitely not easy enough to see the details at a glance.same as the new “improved” Cunard site. Simply awful.
Gill

User avatar

david63
Site Admin
Site Admin
Posts: 5919
Joined: January 2012
Location: Lancashire

Re: New P&O website

Post by david63 » 29 Apr 2019, 15:19

anniec wrote:
29 Apr 2019, 13:44
Can either of you tell me how to check the price of a C deck balcony without making a dummy booking, please?
How did you do it before? The only way I was aware of on the "old" site was to do a dummy booking - however on the "new" site a dummy booking is easier to do.

User avatar

Mervyn and Trish
Deputy Captain
Deputy Captain
Posts: 9800
Joined: February 2013

Re: New P&O website

Post by Mervyn and Trish » 29 Apr 2019, 17:54

anniec wrote:
29 Apr 2019, 13:44
Mervyn and Trish wrote:
28 Apr 2019, 22:46
david63 wrote:
28 Apr 2019, 21:43
I feel that I must be looking at a totally different site than most others, not only on here but on other boards and on Facecloth, as I actually find it better and easier than the old site. OK I might not like some of the colours and other minor things but overall I prefer it.
Yes me too once I've looked at it properly and had a tinker.

I think what we're witnessing is fear of the unfamiliar. Happens all the time. Especially among cruisers.

Remember all the "she's not like Canberra" when Oriana was launched? No she's not. She has all ensuite cabins for one thing. And now we're mourning the loss of the ship so many hated 24 years ago!
Can either of you tell me how to check the price of a C deck balcony without making a dummy booking, please? That's all I ever do on P&O's site, and I can't find a way of doing it quickly now.
You couldn't do it without making a dummy booking before. All you could get was a "from" price. It's the same now except it's simpler because you don't have to put dummy names in before you get the price. :thumbup:


anniec
Senior Second Officer
Senior Second Officer
Posts: 506
Joined: December 2014

Re: New P&O website

Post by anniec » 29 Apr 2019, 18:18

david63 wrote:
29 Apr 2019, 15:19
anniec wrote:
29 Apr 2019, 13:44
Can either of you tell me how to check the price of a C deck balcony without making a dummy booking, please?
How did you do it before? The only way I was aware of on the "old" site was to do a dummy booking - however on the "new" site a dummy booking is easier to do.
I'm trying to think back to when I last used it, as then you could get up the individual categories of cabin within a type (eg all the different balcony cabins) and the prices. However, clearly time flies when one is getting a little older and I've worked out that it must be about two years ago that I last looked at P&O pricing on their website; seems like only yesterday!

Has the site had two changes in the last couple of years?

User avatar

towny44
Senior First Officer
Senior First Officer
Posts: 4675
Joined: January 2013
Location: Huddersfield

Re: New P&O website

Post by towny44 » 30 Apr 2019, 15:29

anniec wrote:
29 Apr 2019, 18:18
david63 wrote:
29 Apr 2019, 15:19
anniec wrote:
29 Apr 2019, 13:44
Can either of you tell me how to check the price of a C deck balcony without making a dummy booking, please?
How did you do it before? The only way I was aware of on the "old" site was to do a dummy booking - however on the "new" site a dummy booking is easier to do.
I'm trying to think back to when I last used it, as then you could get up the individual categories of cabin within a type (eg all the different balcony cabins) and the prices. However, clearly time flies when one is getting a little older and I've worked out that it must be about two years ago that I last looked at P&O pricing on their website; seems like only yesterday!

Has the site had two changes in the last couple of years?
You're right Annie the new site does not give all cabin grade prices in one place, you have to give it a cabin location and then you only see one price, so you need to cross check with a brochure for the cabin grade. A minor issue but still annoying.
John

Trainee Pensioner since 2000


Quizzical Bob
Senior First Officer
Senior First Officer
Posts: 3568
Joined: January 2013

Re: New P&O website

Post by Quizzical Bob » 09 May 2019, 12:17

I’ve just visited the website for the first time in a couple of weeks.

It’s awful. Actually it’s worse than that. I like to see a summary of the cruise that are available from my search filters but each cruise fills the complete screen. I can no longer specify that balcony prices be shown.

It seems to have been written for someone who is browsing on a very small mobile phone. As far as I can see there is no desktop option and it is the same as the mobile one.

Return to “P&O”