Balmoral sailings cancelled until early next year

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poole boy
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Balmoral sailings cancelled until early next year

Post by poole boy »

Had email this morning from Fred Olsen saying our cruise on Balmoral 17th dec to 22nd dec to Amsterdam and Antwerp was cancelled owing to operational difficulties and that Balmoral would restart sailing again early in the new year.
we were very disappointed with this but must admit not surprised :(

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Kendhni
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Re: Balmoral sailings cancelled until early next year

Post by Kendhni »

Sorry to hear that. I was hoping that cruises would be starting to return to some level of normality by the end of this year.

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david63
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Re: Balmoral sailings cancelled until early next year

Post by david63 »

Kendhni wrote: 07 Oct 2021, 17:41 Sorry to hear that. I was hoping that cruises would be starting to return to some level of normality by the end of this year.
I think we all were but I suspect that we are talking at least another 12 months before we get back to 90% "normal"

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Kendhni
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Re: Balmoral sailings cancelled until early next year

Post by Kendhni »

david63 wrote: 07 Oct 2021, 18:48 I think we all were but I suspect that we are talking at least another 12 months before we get back to 90% "normal"
Given the latest briefing from our CMO you could well be right - not the worst but equally, not the most positive of statements, from both a COVD and Flu point-of-view.


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poole boy
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Re: Balmoral sailings cancelled until early next year

Post by poole boy »

I must just say thank you to Fred Olsen as they were in touch with me in 3 days and said they will repay my money for the cruise in 3 to 4 weeks seems very good customer service to me :)

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