Balance paid

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david63
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Re: Balance paid

#26

Post by david63 »

That reply Stephen sounds almost word for word the information that is on the web site, which actually in some cases is incorrect - although I believe (not actually checked) that it has been slightly altered.

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Mervyn and Trish
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Re: Balance paid

#27

Post by Mervyn and Trish »

Thanks Moby for the Glasgow update. And yes!
Last edited by Mervyn and Trish on 15 Feb 2022, 14:10, edited 1 time in total.

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Manoverboard
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Re: Balance paid

#28

Post by Manoverboard »

Mervyn and Trish wrote: 15 Feb 2022, 14:09
Thanks Moby for the Glasgow update. And yes!
I bet you haven't been to the Bishop's Palace in Bishop Auckland :lol:
Keep smiling, it's good for your well being

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Mervyn and Trish
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Re: Balance paid

#29

Post by Mervyn and Trish »

No we haven't! But we have boated past the one iin York.

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Stephen
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Re: Balance paid

#30

Post by Stephen »

david63 wrote: 15 Feb 2022, 13:54
That reply Stephen sounds almost word for word the information that is on the web site, which actually in some cases is incorrect - although I believe (not actually checked) that it has been slightly altered.

And there was me thinking I was getting a personal reply rather than copy/paste :)

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Mervyn and Trish
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Re: Balance paid

#31

Post by Mervyn and Trish »

I've just seen this posted on line by an agent who has checked it with P&O. It differs from the version they have sent Stephen in one important, and reassuring, aspect (highlighted).

"We have updated our policy for customers who contract Covid while onboard.

Currently we had a policy which meant that if your customer had to be medically disembarked due to Covid they would need to make personal arrangements to get back to the UK and claim back the expenses from their insurance provider.
While this has worked effectively up until now we have listened to feedback, particularly around some of the reasons guests might be reluctant to travel and contracting Covid while away and the uncertainty that surrounded this was high on the list of customer concerns.

As a result we have updated our policy to the following:
If you’re required to disembark the ship, we’ll always work with the local authorities to secure the most appropriate accommodation for your period of isolation. In most instances, these will be pre-determined hotels which have been identified as ones able to accommodate positive cases of COVID-19. Our dedicated support team will help you to contact your travel insurance provider. However, if your insurance doesn’t cover your required disembarkation arrangements, we will organise and pay for your isolation stay and journey home.

If you're required to isolate/quarantine, or in some cases disembark the ship, due to testing positive for COVID-19 during your holiday, you'll be given a non-refundable Future Cruise Credit (FCC) pro-rated for the duration of days lost from your booked holiday with P&O Cruises. This FCC (which for UK guests is not ABTA or ATOL protected) can be used on any new booking and is valid for two years from the date of issue.

We hope this change will give your customers increased reassurance, safe in the knowledge that any costs that isn’t covered via travel insurance will be covered via P&O Cruises meaning customers will not be left out of pocket and can focus on enjoying their holiday with us."

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david63
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Re: Balance paid

#32

Post by david63 »

Whilst that is slightly clearer there is still nothing specific about close contacts having to disembark.

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towny44
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Re: Balance paid

#33

Post by towny44 »

david63 wrote: 15 Feb 2022, 15:08
Whilst that is slightly clearer there is still nothing specific about close contacts having to disembark.
Stephen's e-mail does state that close contacts of positive tested passengers will also have to self isolate, so by inference they will also need to be disembarked to a quarantine hotel.
John

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Mervyn and Trish
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Re: Balance paid

#34

Post by Mervyn and Trish »

I'm happier that at least the financial impact seems to be covered.

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screwy
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Re: Balance paid

#35

Post by screwy »

Got the email from Bolsover asking for the balance yesterday.
Almost immediately followed by an email from our energy provider with the renewal price..
Bloody Hell. 🤬
Mel

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Kendhni
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Re: Balance paid

#36

Post by Kendhni »

screwy wrote: 15 Feb 2022, 16:21
Almost immediately followed by an email from our energy provider with the renewal price..
Bloody Hell. 🤬
That's the thin end of the wedge, several more significant price rises are expected over the next year or so.
Hopefully after that prices will stabilise and may even start drift back down .... no it was impossible to say that last bit with a straight face.

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Stephen
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Re: Balance paid

#37

Post by Stephen »

screwy wrote: 15 Feb 2022, 16:21
Got the email from Bolsover asking for the balance yesterday.
Almost immediately followed by an email from our energy provider with the renewal price..
Bloody Hell. 🤬

Decisions decisions.

God knows what our electric bill will be once the kitchen fitter/s finally ship out. What with all their power tools and charging everything in sight going ten to the dozen.

Does the forum have a benevolent fund :)
Last edited by Stephen on 15 Feb 2022, 16:45, edited 1 time in total.

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screwy
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Re: Balance paid

#38

Post by screwy »

So, the question is:
Variable quote : 1200
Fixed. 1700

Presumably prices are set to rise again in October.? So do I go for the variable or fixed.?

These are dual fuel.
Last edited by screwy on 15 Feb 2022, 16:51, edited 1 time in total.
Mel

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david63
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Re: Balance paid

#39

Post by david63 »

Stephen wrote: 15 Feb 2022, 16:40
What with all their power tools and charging everything in sight going ten to the dozen.
Not to mention the radio :roll:

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Stephen
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Re: Balance paid

#40

Post by Stephen »

david63 wrote: 15 Feb 2022, 17:35
Stephen wrote: 15 Feb 2022, 16:40
What with all their power tools and charging everything in sight going ten to the dozen.
Not to mention the radio :roll:

Don’t mention the radio.

It must be standard kit to have a bl**dy Makita radio box. You probably can’t qualify unless you have.

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Mervyn and Trish
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Re: Balance paid

#41

Post by Mervyn and Trish »

Fixed to Radio 1 at 120db.

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barney
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Re: Balance paid

#42

Post by barney »

Stephen wrote: 15 Feb 2022, 18:08
david63 wrote: 15 Feb 2022, 17:35
Stephen wrote: 15 Feb 2022, 16:40
What with all their power tools and charging everything in sight going ten to the dozen.
Not to mention the radio :roll:

Don’t mention the radio.

It must be standard kit to have a bl**dy Makita radio box. You probably can’t qualify unless you have.
When we had our extension built, I specifically specified no radio before engaging the company.
Must admit that the workers didn’t like it but I was working from my home office and didn’t want the distraction.
Banging I could live with.
Empty vessels .. and all that

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Mervyn and Trish
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Re: Balance paid

#43

Post by Mervyn and Trish »

Just before I worked at Radio Stoke the studios were rebuilt and updated which involved a lot of noise. We actually had an evening programme at 19.00 called cryptically "WTKS". Which actually stood for when the knocking stops
Last edited by Mervyn and Trish on 15 Feb 2022, 20:49, edited 1 time in total.

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Re: Balance paid

#44

Post by Mervyn and Trish »

Bugger. Just had an email from Cunard. Cruise cancelled due to QV remaining in Caribbean as a plague ship longer than planned.

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Manoverboard
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Re: Balance paid

#45

Post by Manoverboard »

That is a Bewgar ... very sorry to hear that
Keep smiling, it's good for your well being

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screwy
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Re: Balance paid

#46

Post by screwy »

Took the money and then said sorry.!
Mel

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oldbluefox
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Re: Balance paid

#47

Post by oldbluefox »

Sorry to hear that. I know how much you were looking forward to it. Never mind you'll be able to meet up with your chums on your next cruise. Just think of the tales you'll have to tell. 👍

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david63
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Re: Balance paid

#48

Post by david63 »

Mervyn and Trish wrote: 17 Feb 2022, 13:53
bug*er. Just had an email from Cunard. Cruise cancelled due to QV remaining in Caribbean as a plague ship longer than planned.
I trust that before you posted here that you contacted Stephen for some of his "you know what" forms :crazy:

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Mervyn and Trish
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Re: Balance paid

#49

Post by Mervyn and Trish »

But there is good news. Similar cruise, not quite identical itinerary but close, same time next year, same ship and same cabin. All booked with a few bob to spare on the cruise credit.

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Stephen
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Re: Balance paid

#50

Post by Stephen »

You like wasting my postage don’t you. Jut sent you compo forms

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