Moaners............

[oldbluefox]

THESE ARE ACTUAL COMPLAINTS RECEIVED BY "THOMAS COOK VACATIONS" FROM DISSATISFIED CUSTOMERS:
1. "They should not allow topless sunbathing on the beach. It was very distracting for my husband who just wanted to relax."
2. "On my holiday to Goa in India, I was disgusted to find that almost every restaurant served curry. I don't like spicy food."
3. "We went on holiday to Spain and had a problem with the taxi drivers as they were all Spanish."
4. "We booked an excursion to a water park but no-one told us we had to bring our own swimsuits and towels. We assumed it would be included in the price."
5. "The beach was too sandy. We had to clean everything when we returned to our room."
6. "We found the sand was not like the sand in the brochure. Your brochure shows the sand as white but it was more yellow."
7. "It's lazy of the local shopkeepers in Puerto Vallartato close in the afternoons. I often needed to buy things during 'siesta' time -- this should be banned."
8. "No-one told us there would be fish in the water. The children were scared."
9. "Although the brochure said that there was a fully equipped kitchen, there was no egg-slicer in the drawers."
10. "I think it should be explained in the brochure that the local convenience store does not sell proper biscuits like custard creams or ginger nuts."
11. "The roads were uneven and bumpy, so we could not read the local guide book during the bus ride to the resort. Because of this, we were unaware of many things that would have made our holiday more fun."
12. "It took us nine hours to fly home from Jamaica to England. It took the Americans only three hours to get home. This seems unfair."
13. "I compared the size of our one-bedroom suite to our friends' three-bedroom and ours was significantly smaller."
14. "The brochure stated: 'No hairdressers at the resort.' We're trainee hairdressers and we think they knew and made us wait longer for service."
15. "When we were in Spain, there were too many Spanish people there. The receptionist spoke Spanish, the food was Spanish. No one told us that there would be so many foreigners."
16. "We had to line up outside to catch the boat and there was no air-conditioning."
17. "It is your duty as a tour operator to advise us of noisy or unruly guests before we travel."
18. "I was bitten by a mosquito. The brochure did not mention mosquitoes."
19. "My fiancée and I requested twin-beds when we booked, but instead we were placed in a room with a king bed. We now hold you responsible and want to be re-reimbursed for the fact that I became pregnant. This would not have happened if you had put us in the room that we booked.

It seems moaning is not just reserved for P&O.

[Gill W]

Not so much moaners - more like idiots!

[poole boy]

as we had an email from P&O yesterday telling us that owing to the number of ships in the area Norway fjords they were changing the itinerary the first port is now the last port, the last port is now the first port there are several other changes of order plus we should have had 2 days including an overnight in Geiranger but that has been cancelled and we are only getting one day in Geiranger and are having an overnighter in Hellesylt with a full day there this is a port we have never heard off but we would not wish to be called a moaner for complaining that we are not getting what we booked.
graham

[Mervyn and Trish]

Never been to Hellesylt either but looking at pics courtesy of Mr Google I think I'd happily swap two days in Geiranger for one there and one in Hellesylt.

[poole boy]

not the point merv as P&O have not offered us any compo so am going to have to lock myself away in a darkened room.
graham

[Mervyn and Trish]

I understand that. Presumably it's ruined your life?

[barney]

It's ruined my life just reading about it

Free cruise please !

[Meg 50]

specially as you only booked to have 2 days in Geiranger

[poole boy]

I am really glad you all seem to understand our problem so well but after a good nights sleep we are still going on this cruise compo or not we are sure this will cause ill feelings amongst the moaners who ever they are but hey ho on we go.
graham