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Kendhni
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It has started

Unread post by Kendhni »

Two flamin cards through my door this week saying that they had tried to deliver a parcel but nobody was in. Julie says she was definitely in one of the days (although whenever I phone our house she never seems to be in) ... either last year, or the year before, I found a card in the box and shouted after the postman who was a couple of doors up the street .... he tried claiming that he could not give me the parcel because he had delivered the card but when I suggested I phone his supervisor to authorise him to give me the card he admitted he didn't have the parcel with him.

So two trips to the post office so far this year, twice having to pay parking fees in the nearby car park.

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Silver_Shiney
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Re: It has started

Unread post by Silver_Shiney »

Kendhni wrote:
Two flamin cards through my door this week saying that they had tried to deliver a parcel but nobody was in. Julie says she was definitely in one of the days (although whenever I phone our house she never seems to be in) ... either last year, or the year before, I found a card in the box and shouted after the postman who was a couple of doors up the street .... he tried claiming that he could not give me the parcel because he had delivered the card but when I suggested I phone his supervisor to authorise him to give me the card he admitted he didn't have the parcel with him.

So two trips to the post office so far this year, twice having to pay parking fees in the nearby car park.

HE WHAT??

That is absolutely outrageous. Time for a personal explanation from the head postmaster, methinks.
Alan

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Frank Manning
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Re: It has started

Unread post by Frank Manning »

HE WHAT??

That is absolutely outrageous. Time for a personal explanation from the head postmaster, methinks.[/quote]

Ken could try it Alan, but he should expect a bureaucratic excuse of a reply! We had a letter brought round to us last week which had been wrongly delivered 400 yards away in a different street, and yes the post code was correct.

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Silver_Shiney
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Re: It has started

Unread post by Silver_Shiney »

Frank Manning wrote:
HE WHAT??

That is absolutely outrageous. Time for a personal explanation from the head postmaster, methinks.
Ken could try it Alan, but he should expect a bureaucratic excuse of a reply! We had a letter brought round to us last week which had been wrongly delivered 400 yards away in a different street, and yes the post code was correct.[/quote]

We frequently get mail at the office for a local school and a medical centre. All correctly addressed - some of which is "Signed for", but they never ask for a signature.
Alan

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towny44
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Re: It has started

Unread post by towny44 »

Silver_Shiney wrote:
Kendhni wrote:
Two flamin cards through my door this week saying that they had tried to deliver a parcel but nobody was in. Julie says she was definitely in one of the days (although whenever I phone our house she never seems to be in) ... either last year, or the year before, I found a card in the box and shouted after the postman who was a couple of doors up the street .... he tried claiming that he could not give me the parcel because he had delivered the card but when I suggested I phone his supervisor to authorise him to give me the card he admitted he didn't have the parcel with him.

So two trips to the post office so far this year, twice having to pay parking fees in the nearby car park.

HE WHAT??

That is absolutely outrageous. Time for a personal explanation from the head postmaster, methinks.
I have always suspected they did this sort of thing, they certainly never knock before pushing a card through our letter box.
However now that Royal Mail has been privatised maybe these sort of practices will gradually be wiped out as the managers seek to get rid of the Union troublemakers.
John

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david63
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Re: It has started

Unread post by david63 »

What really annoys me is that earlier this year (I think) the rules were changed such that Royal Mail are now allowed to leave items with a neighbour (unless you opt out) but the problem is that it is down to the local delivery office as to whether they do it - and most don't seem to want to do it.

Let's hope that now it is privatised that they may actually become customer focussed - or is that too much to expect.


Quizzical Bob
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Re: It has started

Unread post by Quizzical Bob »

It has certainly happened to me. I was sitting in my living room when I heard a noise from the letter box. I was at the front door in time to see the card sticking through and the postman rushing off down the road. There was no attempt to ring or knock.

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davecttr
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Re: It has started

Unread post by davecttr »

towny44 wrote:
Silver_Shiney wrote:
Kendhni wrote:
Two flamin cards through my door this week saying that they had tried to deliver a parcel but nobody was in. Julie says she was definitely in one of the days (although whenever I phone our house she never seems to be in) ... either last year, or the year before, I found a card in the box and shouted after the postman who was a couple of doors up the street .... he tried claiming that he could not give me the parcel because he had delivered the card but when I suggested I phone his supervisor to authorise him to give me the card he admitted he didn't have the parcel with him.

So two trips to the post office so far this year, twice having to pay parking fees in the nearby car park.

HE WHAT??

That is absolutely outrageous. Time for a personal explanation from the head postmaster, methinks.
I have always suspected they did this sort of thing, they certainly never knock before pushing a card through our letter box.
However now that Royal Mail has been privatised maybe these sort of practices will gradually be wiped out as the managers seek to get rid of the Union troublemakers.
It has nothing to do with union troublemakers and everything to do with the postman being given a set amount of time in which they have to complete their round. In the spirit of free enterprise management have squeezed the amount of time allowed to make efficiencies. When a postman has a lot of packages to deliver they may well miss their round timings in which case the management will take note and it might eventually lead to 'measures' being taken against the individual. I would not be surprised to see postmen running in the future.

Of couse the postman should deliver properly but i guess some of them want to keep their jobs.

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david63
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Re: It has started

Unread post by david63 »

They certainly will push a card through the door if there is any charge to be paid (plus an administration charge) - and if you pay the charge on line (you cannot pay by card at the delivery office :thumbdown: ) then it will take two days to redeliver it :thumbdown:

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towny44
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Re: It has started

Unread post by towny44 »

davecttr wrote:
It has nothing to do with union troublemakers and everything to do with the postman being given a set amount of time in which they have to complete their round. In the spirit of free enterprise management have squeezed the amount of time allowed to make efficiencies. When a postman has a lot of packages to deliver they may well miss their round timings in which case the management will take note and it might eventually lead to 'measures' being taken against the individual. I would not be surprised to see postmen running in the future.

Of couse the postman should deliver properly but i guess some of them want to keep their jobs.
Our post is now delivered sometime around 2:00pm and as far as I am aware once the postie has finished his round he is finished work for the day. So why would management be bothered if he takes an extra half hour, as long as he he does not claim any overtime?
John

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Kendhni
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Re: It has started

Unread post by Kendhni »

Don't worry about the parcel .. it was a year or two back .. and in general our postman is very good ... he has also made up for his little faux pas on a couple of other occasions.

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Kendhni
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Re: It has started

Unread post by Kendhni »

Talking of mistakes ... someone has accidentally given out my email address as their own ... they have the same email address as me except theirs ends with a number ... whereas I am the original and the best and don't require a number :)

So far I have been given access to several secure services that their job requires them to have (including commercially sensitive information ... I had a quick nosey); access to their facebook page; details about logging into their bank account (but not the PIN); their payslips; insurance details and other personal stuff. I usually reply to the emails saying that the information has been sent to the wrong account and I send an email to them to let them know what I have been sent.

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Silver_Shiney
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Re: It has started

Unread post by Silver_Shiney »

david63 wrote:
They certainly will push a card through the door if there is any charge to be paid (plus an administration charge) - and if you pay the charge on line (you cannot pay by card at the delivery office :thumbdown: ) then it will take two days to redeliver it :thumbdown:
We often get a letter at the office claiming that we have underpaid postage on something we've sent out. We keep a record of everything that goes out, weighed by the franking machine and can thus prove that nothing has gone out without insufficient postage. Royal Mail have always backed down. I wonder how many organisations just pay up? I reckon RM think franking machine users are a cash-cow.

We've sometimes received mail with insufficient postage after we've paid the excess due (plus admin fee). Are RM charging twice?
Alan

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Stephen
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Re: It has started

Unread post by Stephen »

Tight ar*e post office.

I had had letter to Santa returned because of insufficient postage paid........I was only 3 at the time.

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Susan Watt
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Re: It has started

Unread post by Susan Watt »

Not a Royal mail gripe but another delivery service keeps leaving parcels in an outhouse (not part of main house building) and not even attempting to ring door bell. I have seen them walking up the path and by the timer I get to the door they have gone leaving them in the outhouse. I suppose it's not as bad as Royal Mail who left a card saying they had left parcel in bin. By the time we got home the bin men had been.

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