Log in issues

[The-Sev]

Hi Everyone,
I'm having issues logging in using my tablet. Obviously I'm using my phone at the moment. I've tried logging out first on my phone before attempting to re-enter on my tablet. The site isn't recognizing either my username or password.
Help!

[The-Sev]

Update,
I've successfully logged in on my desktop. It's the cookies that I haven't accepted on my tablet. I didn't see the text box at the bottom of the page. Derrr!

[Ray B]

Well done and welcome.

[lawrabaerd]

Hi Everyone,
I'm having issues logging in using my tablet. Obviously I'm using my phone at the moment. I've tried logging out first on my phone before attempting to re-enter on my tablet. The site isn't recognizing either my username or password.
Help!

Try clearing your tablet’s browser cache and cookies and make sure it’s not auto-filling an old username or password. If that doesn’t work, try a different browser or reset your password. If it still won’t let you in, a forum admin might need to check your account.

[CaroleF]

I'm often asked to log in when I visit, not a problem. Lately I've filled in the Log in with name and password then told that it's invalid. Second time I do it I get in. Today I had to log in but didn't have to do it a second time.

[Ray B]

Same here Carole, not a problem for me too.

[oldbluefox]

I have the same issues even though I use facial recognition it takes a couple of attempts. I thought it was the site couldn’t believe who the youthful good looking chap was and needing a second look!!

[Stephen]

I have the same issues even though I use facial recognition it takes a couple of attempts. I thought it was the site couldn’t believe who the youthful good looking chap was and needing a second look!!

It takes you two attempts because the first go is where they check the obituary lists first

[oldbluefox]

Fell into that one eh?

[Mervyn and Trish]

It goes in random runs for me. Days getting in with no problem and then suddenly a run of having to log in every time,, without me going anything different.

[Stephen]

I blame Trum-petty

[oldbluefox]

It goes in random runs for me.

Have you tried Gaviscon?

[CaroleF]

Same problem this morning. Asked to log in, which I did, then told I had used an incorrect user name, I hadn't. So logged in again with the same user name and got in.

[poole boy]

after an attempted scam a month ago I had to get in a computer expert to sort out computer during the conversation he told me it was because of old technology on the site not picking up the information quickly enough and the second attempt would be be quicker

[david63]

after an attempted scam a month ago I had to get in a computer expert to sort out computer during the conversation he told me it was because of old technology on the site not picking up the information quickly enough and the second attempt would be be quicker

I wish "experts" actually knew what they are talking about - the "technology" on this site is about as up to date as it can be and significantly more up to date than many other sites. It is probably more to do with what they are used to working with, and possibly prejudices around certain platforms.

[Ray B]

Well done David, nice to know we have a top technology forum working for us.

[oldbluefox]

After David’s wise words I got in first time today. Clearly a good swipe with a hammer has done the trick!!

[Onelife]

I get in first time, every time, but then I do know David looks out for his friends

[Stephen]

I get in first time, every time, but then I do know David looks out for his friends

Wait until you get the blll.

[Stephen]

The site is getting worse for login requests. I am now being asked at least twice a day to login. It’s getting ridiculous.

As for the ‘keep me logged in’ option, it might as well be removed for all the good it is.

[david63]

The site is getting worse for login requests. I am now being asked at least twice a day to login. It’s getting ridiculous.

As for the ‘keep me logged in’ option, it might as well be removed for all the good it is.

I have no idea why that is happening to you. Nothing has changed on the site for the last few months and I cannot remember the last time I was asked to login.

Are you using the same device/browser all the time?

[Stephen]

Nothing has changed here either David.

[oldbluefox]

On my iPhone it sometimes takes three attempts to get on.

[david63]

On my iPhone it sometimes takes three attempts to get on.

If you are using mobile data as opposed to wi-fi then that is possible as mobile networks are constantly changing the IP address of your phone which will quite often require you to login.

[oldbluefox]

Thanks for the suggestion David. I have switched off mobile data so we’ll see what happens. TBH I get 12Gb of data a month but hardly ever use it. Basically that’s because I don’t know how but it will come in handy if I find out