P&O brochure request

Unread post by **Stephen** » 01 Jul 2017, 08:11

Anyone else having problems getting a brochure sent out by post.

I have tried requesting a few times over several weeks online, via reservations and even one of the head honcho's who say they will make sure one is sent out, and still nothing.

Perhaps they're trying to tell me something

Unread post by **towny44** » 01 Jul 2017, 08:52

Why not just pop in to a local TA and pick one off the shelf?

Unread post by **david63** » 01 Jul 2017, 08:53

Probably quicker to nip down to a local TA

Edit: Snap

Unread post by **Meg 50** » 01 Jul 2017, 10:28

The last but one I requested online and it came by return. the last last one, I requested and nowt....

I appear to have fallen off the mailing list despite no options having changed

Unread post by **Stephen** » 01 Jul 2017, 10:34

Our local ta never has them. But Mrs s is going up the town this morning so I'll get her to see if the ta have one. It still doesn't excuse why I cannot get one online.

Compo claim coming up.

Unread post by **Mervyn and Trish** » 01 Jul 2017, 12:50

Life ruined!

Unread post by **Manoverboard** » 01 Jul 2017, 13:03

You can have ours .... just saying.

Unread post by **Mervyn and Trish** » 01 Jul 2017, 13:35

Towny probably has a spare too.

Unread post by **Stephen** » 01 Jul 2017, 13:45

Got one.

Still putting compo claim in for stress.

Unread post by **Gill W** » 02 Jul 2017, 15:02

We haven't been sent a brochure for a couple of years. I tend to pick one up when I'm on a cruise

Unread post by **towny44** » 02 Jul 2017, 20:33

Mervyn and Trish wrote: 01 Jul 2017, 13:35
Towny probably has a spare too.

I can let him have a Celebrity one!

Unread post by **Stephen** » 03 Jul 2017, 08:20

Got a celebrity one the other day, and didn't even have to ask for it. Perhaps P&O could ask Celebrity what online technology they use as theirs certainly does bu99er all.

Unread post by **Mervyn and Trish** » 03 Jul 2017, 08:28

As an established cruiser I find the brochure less valuable these days as generally it has less detailed information than on line, particularly in these days of fluid pricing. The brochure is out of date before it comes through the letter box.

What also frustrates me in the brochure and on line is that they can't be bothered to give photos and layouts of the cabin types specific to ship. For example the layout of a mini suite on Aurora is completely different from that on Oceana. Not that I can usually afford a mini suite on either but you see what I mean.

I think the brochure these days is more a taster for new customers than anything else.

Unread post by **towny44** » 03 Jul 2017, 08:39

Merv, my wife loves reading the cruise brochures, studying the deck plans and layouts, and reading up on all the activities, useful tips and even the T&C's.
I agree that the prices are quickly out of date but they do provide a useful baseline price for future comparison.
Whereas, especially on my tablet, quickly trying to find the same information can be a struggle, if your finger lingers too long over a hot spot you find yourself opening up all sorts of other pages you don't want to view, at least the brochures stay put and don't leap about everywhere.

Unread post by **Manoverboard** » 03 Jul 2017, 10:27

It's far cheaper to let one's wife read a B&Q brochure .... just saying.

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