I didn't know that

[Whynd1]

Well,I had to contact Mark's a d Spencer this morning, concerning a parcel that's gone astray.
It transpires that one of their call centres is in Cape Town and that's the one I got through too. So obviously no knowledge of UK geography. Very polite but not not overly helpful.

Lindsey

[Manoverboard]

M & S in Cape Town was called Woolworths when we were living there ... and very polite they were too