On line frustration

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Whynd1
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On line frustration

Unread post by Whynd1 »

Spent ages trying to renew my driving licence on line.
Followed all I was supposed to do and then the web site froze and now it's telling me to wait 24 hours.
It's annoying when all these things are done on line to save them time but then you encounter problems. Then they have the nerve to charge you £14 for the renewal.

I'm a bit fed up at the moment as my husband has a trapped ulna nerve in his right arm so I am chief cook and bottle washer and dog walker.

Roll on the next cruise.

Lindsey

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Meg 50
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Re: On line frustration

Unread post by Meg 50 »

you're in Swansea - can't you stage a sit in at the DVLA and do it face to face?
Meg
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Stephen
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Re: On line frustration

Unread post by Stephen »

Forget all about it until Monday Lindsey, sit down and pour yourself a glass of 🍷

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Happydays
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Re: On line frustration

Unread post by Happydays »

Whynd1 wrote: 13 Jan 2018, 11:38
Spent ages trying to renew my driving licence on line.
Followed all I was supposed to do and then the web site froze and now it's telling me to wait 24 hours.
It's annoying when all these things are done on line to save them time but then you encounter problems. Then they have the nerve to charge you £14 for the renewal.

I'm a bit fed up at the moment as my husband has a trapped ulna nerve in his right arm so I am chief cook and bottle washer and dog walker.

Roll on the next cruise.

Lindsey
I would be happy with the dog walking part if it's in the countryside (fields & woods) it's the rest that's a nuisance! Hope he gets well soon :)

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Mervyn and Trish
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Re: On line frustration

Unread post by Mervyn and Trish »

That's a pain. I don't suppose it's any consolation but I did mine in 5 minutes!

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barney
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Re: On line frustration

Unread post by barney »

Ditto Merv.
Free and Accepted

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screwy
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Re: On line frustration

Unread post by screwy »

Not reached that age yet..
Mel


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Whynd1
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Re: On line frustration

Unread post by Whynd1 »

I hasten to add I'm not renewing it because I've reached 70.

Apparently you are required to renew your license every ten years.

Lindsey

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Jan Rosser
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Re: On line frustration

Unread post by Jan Rosser »

Whynd1 wrote: 14 Jan 2018, 21:23
I hasten to add I'm not renewing it because I've reached 70.

Apparently you are required to renew your license every ten years.

Lindsey
Didn't know that Lindsey but anyway last year I reached 70 so now I have to renew it every three years :roll: . I did mine online last September and they used the photo on my old driving licence - it was quite straightforward but I can appreciate how frustrating it is when things go wrong.
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towny44
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Re: On line frustration

Unread post by towny44 »

Whynd1 wrote: 13 Jan 2018, 11:38
Spent ages trying to renew my driving licence on line.
Followed all I was supposed to do and then the web site froze and now it's telling me to wait 24 hours.
It's annoying when all these things are done on line to save them time but then you encounter problems. Then they have the nerve to charge you £14 for the renewal.

I'm a bit fed up at the moment as my husband has a trapped ulna nerve in his right arm so I am chief cook and bottle washer and dog walker.

Roll on the next cruise.

Lindsey
What was the £14 charge for Lindsay, was this for using a credit card, or are they applying this for everyone even those paying by debit card?
John

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Jan Rosser
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Re: On line frustration

Unread post by Jan Rosser »

towny44 wrote: 14 Jan 2018, 22:47
Whynd1 wrote: 13 Jan 2018, 11:38
Spent ages trying to renew my driving licence on line.
Followed all I was supposed to do and then the web site froze and now it's telling me to wait 24 hours.
It's annoying when all these things are done on line to save them time but then you encounter problems. Then they have the nerve to charge you £14 for the renewal.

I'm a bit fed up at the moment as my husband has a trapped ulna nerve in his right arm so I am chief cook and bottle washer and dog walker.

Roll on the next cruise.

Lindsey
What was the £14 charge for Lindsay, was this for using a credit card, or are they applying this for everyone even those paying by debit card?
Don't worry John they are not charging us oldies over 70 for renewal of licence - only applies to the youngsters :lol:
Janis


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Whynd1
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Re: On line frustration

Unread post by Whynd1 »

I managed to renew online yesterday. Paid the £14 by debit card.
Have checked the bank and it's gone through.
I didn't notice any mention of card charges.

Lindsey

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Mervyn and Trish
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Re: On line frustration

Unread post by Mervyn and Trish »

My renewal was after ten years so I had to pay but if the renewal is because you're 70 it is free. As I'll find out in another 30 years :sarcasm:
Last edited by Mervyn and Trish on 15 Jan 2018, 08:18, edited 1 time in total.

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Jan Rosser
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Re: On line frustration

Unread post by Jan Rosser »

Mervyn and Trish wrote: 15 Jan 2018, 08:18
My renewal was after ten years so I had to pay but if the renewal is because you're 70 it is free. As I'll find out in another 30 years :sarcasm:
:lolno: :crazy:
Janis

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towny44
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Re: On line frustration

Unread post by towny44 »

Mervyn and Trish wrote: 15 Jan 2018, 08:18
My renewal was after ten years so I had to pay but if the renewal is because you're 70 it is free. As I'll find out in another 30 years :sarcasm:
Losing track of your age as well as everything else Merv? :sarcasm:
John

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Stephen
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Re: On line frustration

Unread post by Stephen »

When did this ten year renewal kick in then. I've never had any notification from the DVLA about renewing. :? Mind you, I am ALLOT younger than Merv :D

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barney
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Re: On line frustration

Unread post by barney »

I went online due to a change of address to find that my license expired in a few months anyway.

I must admit that I hadn't given it a thought but renewed while I was there at £14

I think that is just DVLA admin charge.

BTW I'm a long way off 70 :thumbup:
Free and Accepted

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Jan Rosser
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Re: On line frustration

Unread post by Jan Rosser »

Stephen wrote: 15 Jan 2018, 12:32
When did this ten year renewal kick in then. I've never had any notification from the DVLA about renewing. :? Mind you, I am ALLOT younger than Merv :D
Don't tell me you've still got the old paper licence :roll: It's the photo card licence that needs renewing every 10 years Stephen and if you've got one of those you should be notified when it needs renewing.
Janis

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Stephen
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Re: On line frustration

Unread post by Stephen »

Jan Rosser wrote: 15 Jan 2018, 13:31
Stephen wrote: 15 Jan 2018, 12:32
When did this ten year renewal kick in then. I've never had any notification from the DVLA about renewing. :? Mind you, I am ALLOT younger than Merv :D
Don't tell me you've still got the old paper licence :roll: It's the photo card licence that needs renewing every 10 years Stephen and if you've got one of those you should be notified when it needs renewing.
Yes I have got the photo licence Jan and have had one for years. Never knew it had to be renewed though every ten years. There is a date of Feb22 below my picture, is that the renew date?


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Whynd1
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Re: On line frustration

Unread post by Whynd1 »

Stephen

It's no 4a on your licence


If you already have the photo licence they will write to you, provided you have not changed your address and not told them.
The letter is signed by the Caption Manager, wonder what one of those is supposed to be.


Lindsey


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Whynd1
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Re: On line frustration

Unread post by Whynd1 »

Quick reminder to all to check your E111 card for expiry dates as they only last three years.

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Stephen
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Re: On line frustration

Unread post by Stephen »

Whynd1 wrote: 15 Jan 2018, 14:48
Stephen

It's no 4a on your licence


If you already have the photo licence they will write to you, provided you have not changed your address and not told them.
The letter is signed by the Caption Manager, wonder what one of those is supposed to be.


Lindsey

Thanks Lindsey, it's the same as the date I mentioned, 2022, so I'm ok for a few more years, hopefully.

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david63
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Re: On line frustration

Unread post by david63 »

If I remember correctly the "10 year renewal" only applies if your photo has changed significantly. These days they pick up your photo from your passport.

Last yeat my passport was due for renewal, as was my driving licence. So I had new photo taken for passport, uploaded it and got new passport. I then renewed my driving licence and guess what - old photo on driving licence!!!


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Whynd1
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Re: On line frustration

Unread post by Whynd1 »

My new driving licence arrived this morning, so that was very speedy. One is required to send the old back but they do not provide you with an was.

Lindsey

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