Reporting access problem

[Stephen]

Hi David

I have been chatting with Merv via WhatsApp as he and Foxy are unable to access the forum for some reason.

I had a problem first thing this morning but all is ok now. Wonder if you can offer any advice that i can relay back to them. Thanks

[Stephen]

Merv has reported that he has just managed to gain access but it is extremely slow. Not an issue myself. Probably caused by a leaf on the line

[Meg 50]

I had a snotty message at my first attempt this morning. After refreshing the page - I got the log in page - so had to remember my user name and password - no mean feat!

It's slow - but not appreciably slower than usual

[Onelife]

If anyone can fix it David can…but he must be pulling his hair out trying to sort it out…keep at it David we are right behind you.

I'm having to sign in twice but other than that everything is as it should be.

[david63]

What problems are they having? I cannot see anything in the logs.

I have just put in "fix" to see if that improves things as I have no idea what the actual problem is.

As for slow - another bot attack - now stopped.

[Onelife]

I’ve just sent Foxy an email asking him to stop complaining

[Stephen]

I think I know what's happened. It might have been David's birthday and Merv and Foxy tried to palm David off with Onelifes salmonella chocolates so David pulled the plug on them.

[Stephen]

David.

Merv has just come back saying the following:

In my case the site doesn't load before it times out. I get a message saying the site can't be reached. I got in once this morning but then was very slow and threw me out again before another page loaded.

Just tried again. Still the same.

[david63]

Can you ask Merv to try again - I have just changed a setting which may solve the problem.

If he cannot access then can he give the exact error message and is it a browser error or a forum error.

[Stephen]

Passed message on.

It's probably user error David

[towny44]

I notice that CC have now introduced an occasional check to verify you're not a robot, specifically to avoid attacks by Bots.

[Stephen]

David.
Message from Merv.


The message says

"This site can’t be reached
The web page at https://www.cruise-community.me.uk/ might be temporarily down or it may have moved permanently to a new web address."

I've tried two different browsers, the Android phone's default and Chrome. I've done all the usual cache clearing stuff. I've rebooted the phone. I've used the WiFi where I'm staying, which is fast enough to stream TV and I've tried mobile data. I've tried the site's homepage and a bookmark I have directly to the login page. Whatever I try I get a long wait then the same message. I've no problem accessing anything else on the Internet. And Foxy has the same problem on his phone and his PC. I reckon we've been barred as trouble makers!

[Stephen]

Apparently he said the P&O site is working perfectly and can he have free transfer over to them

[Stephen]

He won't be so cocky when he gets my admin bill.

[david63]

Can you ask him to try accessing https://www.phpbbdev.space

[Onelife]

Hi David, having had no problem accessing the site this morning, apart from having to log in twice I’m now not so sure the problem has been fully resolved. I tried to get on to the forum about an hour ago and it kept pulling up the “try submitting again message”. As you can see I’m on again now but it does appear to be an intermittent problem.

This is what happens when you tell someone (foxy) to stop complaining

[david63]

Hi David, having had no problem accessing the site this morning, apart from having to log in twice I’m now not so sure the problem has been fully resolved. I tried to get on to the forum about an hour ago and it kept pulling up the “try submitting again message”. As you can see I’m on again now but it does appear to be an intermittent problem

That was me trying a few things out - sorry

[Onelife]

Hi David, having had no problem accessing the site this morning, apart from having to log in twice I’m now not so sure the problem has been fully resolved. I tried to get on to the forum about an hour ago and it kept pulling up the “try submitting again message”. As you can see I’m on again now but it does appear to be an intermittent problem

That was me trying a few things out - sorry

I had an email from foxy just under an hour ago saying he still hasn’t managed to get into the forum?

[Stephen]

Can you ask him to try accessing https://www.phpbbdev.space

Will do.

[Stephen]

I'm doing compo forms at reasonable prices if interested.

[Stephen]

Can you ask him to try accessing https://www.phpbbdev.space

Will do.

To David from Merv.

Get the same message there. And still no go on the normal address.

[david63]

Can you ask him to try accessing https://www.phpbbdev.space

Will do.

To David from Merv.

Get the same message there. And still no go on the normal address.

That would seem to imply that something within Merv's system is blocking access to this server (that other site is on the same server). It could be ISP, router, spam software or something else but I have no way of knowing. My best guess would be that the ISP has flagged it as a spam server (no idea why but these days this happens)